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How tv777 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through JazzCash, Easypaisa, and Raast, and keep your account secure.

Account data handled securelyJazzCash, Easypaisa, Raast payment info protectedYour data rights clearly statedContact us to request changes
tv777 How tv777 Handles Your Personal Information
REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. You can reach us through the channels below — give us your registered account email and the nature of your request so we can route it to the right person without delay.

Email Support Send your data request or privacy concern to our support email. Include your registered account address so we can verify your identity before processing.
Live Chat Open the chat widget from any page on tv777 while logged in. Our team can log a formal data request on your behalf during the conversation.
Account Settings Some data corrections — like updating your phone number linked to your JazzCash or Easypaisa wallet — can be done directly inside your account profile.
HOW WE PROTECT IT

Data Handling, Cookies, Security and Retention

Your account data sits behind SSL encryption, and payment details tied to JazzCash, Easypaisa, or Raast transactions are never stored in plain text. We keep your data for as long as your account is active and for a reasonable period after closure, as required by applicable law. You can ask us to delete your data at any time — we will confirm what we can remove and flag anything we are legally required to retain.

SSL Encryption

All data in transit between your device and our servers is encrypted. This covers login, account updates, and every payment instruction you send through JazzCash, Easypaisa, or Raast.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can disable non-essential cookies in your browser without losing account access.

Data Retention

Account records are kept while your account is open and for the period required after closure under applicable law. You can request a summary of what we hold at any time.

Access Requests

You have the right to see the personal data we hold on your account. Submit a request through live chat or email and we will respond within a reasonable timeframe.

Privacy Questions We Get Asked Most

These are the questions our account holders raise most often about how their personal data is managed. If your question is not covered here, reach out through live chat or email and we will get back to you directly.

We collect your name, contact details, and the payment method you choose — JazzCash, Easypaisa, or Raast. We also record device and session data to protect your account from unauthorised access.

We share payment data only with the processors needed to complete your JazzCash, Easypaisa, or Raast transaction. We do not sell your data and do not share it for marketing purposes.

Contact us via live chat or our support email. Provide your registered account address so we can verify you before pulling the records together and sending them to you.

Yes. Submit a deletion request through live chat or email. We will confirm what can be removed and tell you if any data must be retained under applicable law before proceeding.

We keep records for the period required by applicable law after account closure. Once that period passes, data that is no longer required is removed from our systems.

Session cookies keep you logged in across mobile and desktop. You can turn off non-essential cookies in your browser settings at any time without affecting your ability to log in or make payments.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.